Woolworths Mobile Happy Family Mobile Plans faces logo that represents phone plans range suited to different family members Woolworths Mobile Happy Family Mobile Plans faces logo that represents phone plans range suited to different family members

Family Zone

The easy way to help protect your kids online


Managing screen time, blocking inappropriate content, limiting social media... like most parents you already know that cyber safety is important, but it can also be complicated. That's why Woolworths Mobile has teamed up with Family Zone to offer a 12 month subscription to Family Zone parental controls with every plan at no extra cost. Family Zone's flexible and easy to use parental controls lets kids be kids - and empowers parents to be parents.

How does it work?

Family Zone gives you the ability to control when and how your kids use the internet, with features including:

Family Zone Clock Family Zone Clock

Screen time management

Time based controls allow you to easily manage and monitor just how long your kids are spending online.

Family Zone Lock Family Zone Lock

Internet content control

You’ll have control over what your family are seeing and doing on the internet, to manage content you think is inappropriate.

Family Zone Social Family Zone Social

Manage Social Media Access

Browsing when they should be studying? Easily manage the amount of time they spend on social media.

Family Zone Expert Family Zone Expert

Cyber Experts

To provide help and guidance to help you manage and protect your kids online.

fzone-phone.png fzone-phone.png

A smartphone you can both agree on. A mobile phone with Family Zone parental controls built in.


Woolworths Mobile Happy Family Mobile Plans faces logo that represents phone plans range suited to different family members

Free Family Zone Protect

Get a 12 month subscription for 2 devices at no extra cost when you choose any Woolworths Happy Family Mobile Plan>>

Browse Plans

Terms and Conditions

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Woolworths Points are up-to-date as at 7 days before you received this email.

+$10 plan updated from 10 to 30 day expiry. To cancel your plan prior to the 30 day expiry, please contact Customer Care on Live Chat. 

1 Please visit mobile.woolworths.com.au/offers/10-off-your-shop for applicable terms & conditions, including criteria of eligibility. This offer is limited to one transaction per customer & up to a value of eligible purchases of $500 in a single transaction (& therefore obtains the maximum saving of $50). Eligible customers must link their Woolworths Rewards account to their Woolworths Mobile account & opt in for marketing preferences. The 10% off offer will only apply to the first shop made during the Offer Period set out in the Terms and Conditions. 

>> Free Family Zone Protect for 1 user, 2 devices is for eligible new and recontracting Woolworths Mobile customers from 21 Jan 19 (RRP $1.94 per month). Customer moved to Family Zone Insight at the end of 12 months period (no subscription fee) unless terminated by the subscriber, with option to subscribe to Family Zone Protect at cost at time of subscription. To maintain free Family Zone Protect for the period, the Pre-paid plan must be recharged prior to credit expiry or your Postpaid payments must be kept up to date. Customers will receive a registration email from Family Zone for Family Zone Protect within 48 hours of activating their Woolworths Mobile service.

^ To maintain Data Bank you must recharge your Pre-paid service before credit expiry on same or higher value plan or keep your payments up to date on your active Postpaid service. Not available on long expiry plans including the $60 and $150 plan.

~ Monthly bonus data is available on all SIM Only and Mobile Phone Plans activated between 27 May and 31 March 2020. Bonus data amount varies by plan.

† Bonus 10GB data after every three months is available for customers activating or re-contracting on a SIM only or mobile phone plan between 26 August 2019 and 5 July 2020 provided payments are kept up to date. Maximum of 4 bonus holiday data can be accumulated at any given time.

** Countries you can call and text to from Australia include India, USA, UK, New Zealand, China, South Africa, South Korea, Canada, Indonesia, Hong Kong, Japan, Thailand, Pakistan, Singapore, Germany, Ireland, France, Malaysia, Spain, Bangladesh, Denmark, and Vietnam.

»Activate on the $20, $30, $40 and $50 pre-paid plan between 18 November 2019 and 6 April 2020 and add your Team Benefits card to your Woolworths Mobile account. Excludes $10 pre-paid plan. First bonus will be added within 48 hours of activation. Existing Woolworths Mobile team members will receive offer on next recharge after 18 Nov 19 provided the Team Benefits card is linked on the Woolworths Mobile account. Recharge before expiry to continue to receive a bonus 5GB on every recharge. Offer subject to change with notice.

> Based on customer responses to the question Thinking about your experience with Woolworths in relation to your pre-paid mobile/mobile plan, on a scale of 0 to 10, how likely are you to recommend Woolworths for their pre-paid mobile/mobile plan offering and service? In the August 2017 Woolworths "Voice of Customer" survey - 360 out of 398 (90.45%) customers who responded to the survey gave a score of 7,8,9 or 10 out of 10 (where 1 = would not recommend and 10 = would definitely recommend).

* Woolworths Mobile uses parts of Telstra's 3G and 4G network that covers more than 23 million Australians based on a total 3G and 4G network coverage of 98.8% of the Australian population of 24,127,200 (ABS, June 2016).

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