How to take advantage of the offer
Woolworths Mobile Phone Plans
How to link your Everyday Rewards Card
Woolworths Mobile account
- Open your Woolworths Mobile app - Download here
- Tap 'Options' on the bottom right hand corner and select the pencil Icon next to 'My Details'
- Tap on 'Woolworths Rewards' and link your account, by following the instructions on the screen
Woolworths online account
- Go to woolworths.com.au
- Click on 'Login/Register' and log into your Online Shopping Account
- Go to 'My Account'
- Click on Everyday Rewards' in the menu
- Add the Everyday Rewards account linked to your Woolworths Mobile Account
What is the offer?
As a Woolworths Mobile customer, you can get 10% off one shop every month (online or in-store) in one single transaction of up to $500 (maximum saving of $50). Eligible customers can redeem this offer on any one shop across the calendar month. You will only be able to redeem the discount once per month, even if you have multiple Woolworths Mobile services under your name or a Woolworths Insurance or Woolworths Credit Card product. To be eligible for this offer your Woolworths Rewards card must be linked to your Woolworths Mobile account.
How will I know when the 10% discount promotion is on?
Download the Woolworths Mobile app (make sure you are updated to the latest version) to view the 10% off your shop offer page. This page will tell you:
1. 10% off your shop offer tile
2. Not yet eligible for the offer
3. The offer is now available
4. You have redeemed the offes and your savings for the month
I did not receive my 10% discount, what do I do?
There may be a few reasons why this is happening. To receive this offer:
- You need to have an active Woolworths Mobile service for at least 45 days
- Your active & registered Rewards card needs to be linked to your Woolworths Mobile account for at least 45 days
- If you shop online, link your Rewards card to your Online account
- Make sure you are recharging before credit expiry for Pre-paid services, and paying your monthly bill for Postpaid services
- You can only apply the 10% off once per calendar month (even if you have multiple services with us) - this is because your eligibility is linked to your Everyday Rewards account, not your Mobile service
If you have met the above eligibility criteria and still not received your 10% discount, you can chat with Olive. You will need to provide the following information found on your shopping receipt. This will help us look into why you did not receive the discount
- Store name/ number
- Value of transaction
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Terms and Conditions
1 A 10% discount offer to one grocery purchase in-store or online each calendar month (“Offer”) will be available for active Woolworths Mobile customers who meet the following eligibility criteria (“Eligible Customer”):
- 18 years old and over
- if on Pre-paid mobile plan, you have recharged the plan before credit expiry;
- if on Post-paid mobile plan, you have kept payments up to date; and
- you have linked your registered Everyday Rewards account to your Woolworths Mobile and Woolworths Online (for online shopping) account for a minimum 45 days (see FAQs for further instructions).
The Offer for each Eligible Customer is limited to one single transaction up to $500 (maximum saving of $50) for each Woolworths Mobile account, regardless of the number of services under the account, linked to a registered Everyday Rewards account. For clarity, a customer only has one Woolworths Mobile account even if he/she has signed up to multiple Woolworths Mobile services (or has multiple mobile numbers) under the account.
The Offer cannot be:
- used with a Woolworths Online business account (i.e. an account with an ABN or Business Name);
- used by Eligible Customers who are also a Woolworths Credit Card holder and/or a Woolworths Insurance policyholders eligible for “Get 10% off your shop” or
- applied to certain products, services, fees or in conjunction with any other offers including any vouchers, Delivery Saver items, bag fee and crate service fee, internet cafes, purchases of liquor, smoking/tobacco products and accessories, newspapers, Woolworths Services, Gift Cards (including iTunes), mobile recharge, Woolworths Mobile devices or plans, travel cards and tickets, Carpet Care and lottery products.
- have their Everyday Rewards card linked to the Woolworths Mobile account for a minimum of 45 days;
- scan the linked Everyday Rewards card at checkout; and
- choose to apply the Offer.
- have their Everyday Rewards card linked to the Woolworths Mobile and their Woolworths online account for a minimum of 45 days;
- place an order online; and
- enter the Everyday Rewards card number linked to the registered Everyday Rewards account into their online Woolworths account; and
- enter the promo code published at mobile.woolworths.com.au/offers/10-off-your-shop or under “Notifications” in the Woolworths Mobile App at Checkout.
Once the Offer has applied to an in-store or online transaction, it cannot be reversed.
Woolworths is responsible for all representations made regarding the Offer, and reserves the right to cancel or amend the Offer at any time without notice. Not available in conjunction with any other offer.