Mobile
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Getting started

Getting Started

Which mobile network does Woolworths use?Do I have Woolworths mobile network coverage in my area?What Phone Plans do you have available?Where can I purchase a Woolworths Phone Plan?How long will it take for my Woolworths Mobile handset (and SIM) to be delivered?

Activate My Service

My request to port/transfer my current mobile number to Woolworths Mobile has been rejected, what do I do?Can I keep my current number?How long does it take to port my current mobile number to Woolworths? What do I need to have handy to activate my mobile services? How long will it take to activate my mobile service?

Self Service

How can I track my Mobile order? How long does it take for data usage and calls to become visible on my Pre-paid mobile online account? How do I update the password for my Pre-paid mobile online account? How do I create an online account for my Pre-paid mobile? How do I change my Pre-paid mobile personal details?
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