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Offers
Offers
Offers
Home
Mobile Phone offers
10% off your shop
Trade-in a phone
Plans
Plans
Plans
Home
Woolworths Mobile Plans
Our Plans
Phone Plans - Get a phone on a plan
SIM Only - No lock-in contract
Prepaid - 30 day expiry
Long Expiry - 180 and 365 day expiry
eSIM
Add-ons
International Roaming
Phones on a Plan
Phones on a Plan
Phones on a Plan
Home
Product Information
OPPO Mobile Phones
Samsung Mobile Phones
Trade-in a phone
Phone Accessories
Unlocked Phones
Unlocked Phones
Unlocked Phones
Home
Product Information
Bundle and save offers
View all Unlocked Phones
Spacetalk Kids Watch
Watches and Headphones
Why Us
Why Us
Why Us
Home
Why Woolworths Mobile
Our Plans
Our Awards
Data Gifting
Customer Testimonials
Mobile App
Refer a friend
Supporting OzHarvest
Our Network
Our Network
Our Network
Home
Network Coverage
Network Support - Calls/SMS/Data Issues
5G Explained
Help and Support
Help and Support
Help and Support
Home
Frequently Asked Questions
Network Support - Call/SMS/Data Issues
Contact Us
Network Coverage
Device Troubleshooting
Outages & System Status
My Account
Woolworths Mobile App
Pay your phone bill in 4 with Deferit
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Getting started
Getting Started
Which mobile network does Woolworths use?
Do I have Woolworths mobile network coverage in my area?
What Phone Plans do you have available?
Where can I purchase a Woolworths Phone Plan?
How long will it take for my Woolworths Mobile handset (and SIM) to be delivered?
Activate My Service
My request to port/transfer my current mobile number to Woolworths Mobile has been rejected, what do I do?
Can I keep my current number?
How long does it take to port my current mobile number to Woolworths?
What do I need to have handy to activate my mobile services?
How long will it take to activate my mobile service?
Self Service
How can I track my Mobile order?
How long does it take for data usage and calls to become visible on my Pre-paid mobile online account?
How do I update the password for my Pre-paid mobile online account?
How do I create an online account for my Pre-paid mobile?
How do I change my Pre-paid mobile personal details?
View all FAQ's