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Coverage you can count on

A great network.

Staying connected is more important than ever. That's why we use parts of Telstra’s 5G, 4G and 3G* mobile networks. The Telstra Wholesale mobile coverage area footprint reaches more than 98.8% of the Australian population and covers more than 1.6 million square kilometres of the Australian landmass. Plus, 5G Coverage reaching at least 75% of the Australian population for eligible plans and devices.

* We are upgrading our network to deliver better mobile experiences and closing the 3G network on 30 June 2024. From this date, all services will be moved to 4G and/or 5G networks. Find out more.

Check your coverage

Woolworths Group Limited ABN 88 000 014 675 uses parts of Telstra’s 5G, 4G and 3G* mobile networks. The service provides 5G Coverage reaching at least 75% of the Australian population. The Telstra Wholesale mobile coverage area footprint reaches more than 98.8% of the Australian population and covers more than 1.6 million square kilometres of the Australian landmass.

Pick a plan, any plan.

5G Explained

What is 5G?

5G is the next generation of mobile technology and is the latest evolution of the mobile network following 3G and 4G. With the ability to hold up to 10 times the carrying capacity of the current 4G network, users can expect higher speeds, an improved ability to connect and lower latency. 5G is now available on all Everyday Mobile from Woolworths SIM Only plans.

What are the benefits of 5G?

5G delivers the latest technology, powering an enhanced experience. The improved speed, lower latency and increased capacity of 5G offers enhanced streaming, gaming, business and social media experiences to thrill.

What speeds will I get as part of the 5G network?

The network capability of the Everyday Mobile from Woolworths Prepaid plans has access to download speeds of 10Mbps up to a speed cap of 100Mbps on 4G.

The network capability of the $40 and $50 Everyday Mobile from Woolworths SIM Only plans has access to download speeds of 10Mbps up to a speed cap of 100Mbps on 4G and 5G. The $60 Everyday Mobile from Woolworths SIM Only plan has access to download speeds of 10Mbps up to a speed cap of 250Mbps on 4G and 5G.

Upload speeds will typically be 1 to 40Mbps. On 3G (Telstra's 3G Network, 850Mhz band, will close 30 June 2024), typical download speeds are 1.1 to 20Mbps and typical upload speeds are 300kbps to 3Mbps.

View our SIM Only plans page to pick the right 5G plan for you.

Frequently asked questions

4G made it possible for us to stream and download on the go. 5G builds on this capability and takes it further.

You need:

  • A 5G compatible handset and/or device
  • A 5G plan
  • To be in a 5G coverage area

You can check 5G availability in your area on our coverage map above.

Yes, you will require a device that is 5G capable and is compatible with Telstra’s 5G technology. To access 5G, you’ll need a 5G compatible device, a 5G capable plan, and be in the Telstra Wholesale 5G coverage area. 5G is only available in selected areas and with selected plans. View the 5G coverage map to see where 5G is available and when it will be coming to your area.

  • iOS users please refer to this page from the Apple website
  • Samsung users, please do the following:- Go to the Start screen.- To open the menu, swipe up on the screen.- Choose Settings.- Scroll down.- Choose Connections.- Choose Mobile networks.- Choose an option, in this case, Network mode SIM 1.- Choose 5G/4G/3G/2G (auto connect).- Your device has now been configured for use of 5G networks.

The 5G symbol appearing on the device represents that 5G is available on the network in the vicinity of the device. Speed and performance, and whether a 5G device uses the available 5G depends on prevailing radio conditions at your location and whether the device is actively downloading or uploading data. Outside of 5G coverage, 5G devices will continue to use 4G, or 3G where 4G is unavailable.

Outside of 5G coverage, 5G devices will continue to use our 4G, or 3G where 4G is unavailable.

The 5G symbol appearing on the device represents that 5G is available on the network in the vicinity of the device. Speed and performance, and whether a 5G device uses the available 5G depends on prevailing radio conditions at your location and whether the device is actively downloading or uploading data. Outside of 5G coverage, 5G devices will continue to use 4G, or 3G where 4G is unavailable.

International Roaming on 5G is not currently supported.

The 5G symbol appearing on the device represents that 5G is available on the network in the vicinity of the device. Speed and performance, and whether a 5G device uses the available 5G depends on prevailing radio conditions at your location and whether the device is actively downloading or uploading data. Outside of 5G coverage, 5G devices will continue to use 4G, or 3G where 4G is unavailable.

The 5G symbol appearing on the device represents that 5G is available on the network in the vicinity of the device. Speed and performance, and whether a 5G device uses the available 5G depends on prevailing radio conditions at your location and whether the device is actively downloading or uploading data. Outside of 5G coverage, 5G devices will continue to use 4G, or 3G where 4G is unavailable.

When in 5G the coverage typical speed range will be 10Mbps to 250Mbps.

  • Stream HD video
  • Play multiplayer games online
  • Participate in group Zoom meetings with HD video

We're here to help, get in touch