Use the following options
below if you have a question
or need help with your
Woolworths Mobile service
We're here to help, get in touch
Making a complaint
If you have contacted us and were not satisfied with the experience, you can register a formal complaint by one of the methods below.
Call us on 1300 10 1234 Option 5
Monday to Friday
9:00am to 5:00pm (AEST/AEDT)
10:00am to 4:00pm (AEST/AEDT)
Closed on Sunday and National Public Holidays.
Skip the queues and file your complaint via our Complaint Form.
A member of our team will respond within 72 business hours.