Add-ons

If you need more data or want to roam while overseas, top up your plan with one of our add-ons from as low as $5. Browse our add-ons for Pre-paid and Phone plans below.

Pre-paid Add-ons

A Prepaid Add-on tops up your existing plan with more of what you love. Add extra data to use in Australia for surfing, streaming and playing games. Add more minutes to call within Australia, or to call friends and family overseas in selected countries.

Data Add-ons

  • 1GB

    Data  Add-on

  • $10

  • 1GB Data Add-on

  • 30 day expiry

  • Unused data will roll into data bank when you recharge before expiry

  • 5GB

    Data  Add-on

  • $25

  • 5GB Data Add-on

  • 30 day expiry

  • Unused data will roll into data bank when you recharge before expiry

International & Other Add-ons

  • 300 Int’l Min + Unlimited to 10

  • $5

  • Unlimited International calls to 10 countries

  • 300 International minutes to 21 countries

  • Unlimited International SMS to 31 countries

  • To view included countries see here

  • 30 day expiry

  • From 7 April, Unlimited calls to Indonesia will be changed to 300 minutes

  • $10 PAYG International & Other

  • $10

  • This add-on allows you to make up to $10 worth of International and other non standard usage.

  • To view International rates see here

  • No expiry, but you must have an active recharge to use any balance

  • $30 PAYG International & Other

  • $30

  • This add-on allows you to make up to $30 worth of International and other non standard usage.

  • To view International rates see here

  • No expiry, but you must have an active recharge to use any balance

Postpaid Add-ons

Our Postpaid add-ons allow you to purchase once off or monthly. Your add-ons purchased will be applied to your next invoice. Our PAYG add-ons give you the flexibility to only pay for what you use.

Data Add-ons

  • 1GB

    Data  Add-on

  • $10

  • Additional 1GB of data

  • 5GB

    Data  Add-on

  • $25

  • Additional 5GB of data

International & Other Add-ons

  • 300 Int’l Min + Unlimited to 10

  • $5

  • Unlimited International calls to 10 countries

  • 300 International minutes to 21 countries

  • Unlimited International SMS to 31 countries

  • To view included countries see here

  • From 7 April, Unlimited calls to Indonesia will be changed to 300 minutes

  • $10 PAYG Int’l & Other

  • $10

  • This add-on allows you to make up to $10 worth of International and other non standard usage

  • To view International rates see here

  • You will only be charged for the usage you make

  • $30 PAYG Int’l & Other

  • $30

  • This add-on allows you to make up to $30 worth of International and other non standard usage

  • To view International rates see here

  • You will only be charged for the usage you make

International Roaming Add-on

Roam the world in over 60 countries with peace of mind for $5 per day.There are no sneaky fees so you can spend more time exploring and less time worrying about extra charges or finding free Wi Fi.These add-ons activate immediately when you add it to your account and expires on midnight AEST of the final expiry day.

International Roaming Add-ons

  • 5 day

    International  Roaming

  • $25

  • 5 day expiry

  • 800MB Data

  • 60 mins voice calls*

  • 60 SMS

  • See here for the list of countries where you can use this International Roaming add-on.

  • *Making and receiving a voice call will use included minutes

  • 10 day

    International  Roaming

  • $50

  • 10 day expiry

  • 2GB Data

  • 150 mins voice calls*

  • 150 SMS

  • See here for the list of countries where you can use this International Roaming add-on.

  • *Making and receiving a voice call will use included minutes

  • 15 day

    International  Roaming

  • $75

  • 15 day expiry

  • 4GB Data

  • 240 mins voice calls*

  • 240 SMS

  • See here for the list of countries where you can use this International Roaming add-on.

  • *Making and receiving a voice call will use included minutes

Terms and Conditions

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*Offer available to customers who purchase a new and approved Woolworths Mobile Phone Plan with a Samsung Galaxy S20 and S20+ from 14 May to 28 May 2020 11:59pm AEST. Discount shall be applied to the Handset Payment Plan ("HPP") in equal monthly instalments across the term of the HPP, while on an eligible Mobile Phone Plan. If the HPP is terminated early prior to the expiration of its term, then any discounts that were not applied prior to termination shall be forfeited. Certain applications may require supporting documents to prove eligibility for this offer - if applicable, these documents must be provided within 5 days of request. Downloads stop when data limit is reached. Data charged in 1KB blocks. Total minimum cost of Mobile Phone Plan includes non-discounted handset price. New and individual customers only. Not to be used in conjunction with any other offer.

°°Offer available to customers who purchase a new and approved Woolworths Mobile Phone Plan with a Samsung Galaxy Note10+ from 28 May 2020 to 10 June 2020 11:59pm AEST. Discount shall be applied to the Handset Payment Plan ("HPP") in equal monthly instalments across the term of the HPP, while on an eligible Mobile Phone Plan. If the HPP is terminated early prior to the expiration of its term, then any discounts that were not applied prior to termination shall be forfeited. Certain applications may require supporting documents to prove eligibility for this offer - if applicable, these documents must be provided within 5 days of request. Downloads stop when data limit is reached. Data charged in 1KB blocks. Total minimum cost of Mobile Phone Plan includes non-discounted handset price. New and individual customers only. Not to be used in conjunction with any other offer.

++Woolworths Mobile SIM Only Plan customers who purchased an Apple iPhone from the Apple Store via the unique link provided at the end of your order (also available on the Woolworths Mobile app) will be eligible for a 50% reduction to three monthly invoices issued by Woolworths Mobile (“Offer”).

The Offer will apply:

- within 55 days of the date of your purchase of the Apple iPhone via the unique link;
- once for each active Woolworths Mobile plan and Apple iPhone ordered (no limit to the number of Apple iPhones a customer can order via the unique link); and if no payments in arrears by you.

Woolworths Mobile Pre-paid customers who purchased an Apple iPhone through Woolworths Mobile will receive an eGiftcard within 65 days of purchase. A limit of a maximum of 1 eGiftcard per order per account applies.

Customers who purchased an Apple iPhone directly from an Apple store or through the following Apple Programs or portals are not eligible for the Offer:

- Employee Purchase Program;
- 0% Interest Financing for Apple Product; or
- Apple Store Telesales or Chat.

A$7.99 per month after free trial. One subscription per Family Sharing group. A Family Sharing group has a maximum of six family members. Offer is good for three months after eligible device is activated. Plan automatically renews until cancelled. Restrictions and other terms apply. Apple TV+ requires a subscription.

Woolworths Points are up-to-date as at 7 days before you received this email.

+$10 plan updated from 10 to 30 day expiry. To cancel your plan prior to the 30 day expiry, please contact Customer Care on Live Chat. 

1 Please visit mobile.woolworths.com.au/offers/10-off-your-shop for applicable terms & conditions, including criteria of eligibility. This offer is limited to one transaction per customer & up to a value of eligible purchases of $500 in a single transaction (& therefore obtains the maximum saving of $50). Eligible customers must link their Woolworths Rewards account to their Woolworths Mobile account. The 10% off offer will only apply to the first shop made during the Offer Period set out in the Terms and Conditions. 

>> Free Family Zone Protect for 1 user, 2 devices is for eligible new and recontracting Woolworths Mobile customers from 21 Jan 19 (RRP $1.94 per month). Customer moved to Family Zone Insight at the end of 12 months period (no subscription fee) unless terminated by the subscriber, with option to subscribe to Family Zone Protect at cost at time of subscription. To maintain free Family Zone Protect for the period, the Pre-paid plan must be recharged prior to credit expiry or your Postpaid payments must be kept up to date. Customers will receive a registration email from Family Zone for Family Zone Protect within 48 hours of activating their Woolworths Mobile service.

^ To maintain Data Bank you must recharge your Pre-paid service before credit expiry on same or higher value plan or keep your payments up to date on your active Postpaid service. Not available on long expiry plans including the $60 and $150 plan.

~ Monthly bonus data is available on all SIM Only and Mobile Phone Plans activated between 27 May and 5 July 2020. Bonus data amount varies by plan.

† Bonus 10GB data after every three months is available for customers activating or re-contracting on a SIM only or mobile phone plan between 26 August 2019 and 5 July 2020 provided payments are kept up to date. Maximum of 4 bonus holiday data can be accumulated at any given time.

** Countries you can call and text to from Australia include India, USA, UK, New Zealand, China, South Africa, South Korea, Canada, Indonesia, Hong Kong, Japan, Thailand, Sweden, Singapore, Germany, Ireland, France, Malaysia, Spain, Bangladesh, Denmark, and Vietnam.

»Activate on $20, $30, $40 and $50 pre-paid plan by 31 July 20 and add your Team Benefits card to your Woolworths Mobile account to receive your team member bonus data. First bonus will be added within 48 hours of activation. Existing Woolworths Mobile team member users will receive offer on next recharge provided the Team Benefits card is linked on the Woolworths Mobile account. Recharge before expiry to continue to receive your bonus data on every recharge ongoing. Offer subject to change with notice. Excludes $10 pre-paid plan.

> Based on customer responses to the question Thinking about your experience with Woolworths in relation to your pre-paid mobile/mobile plan, on a scale of 0 to 10, how likely are you to recommend Woolworths for their pre-paid mobile/mobile plan offering and service? In the August 2017 Woolworths "Voice of Customer" survey - 360 out of 398 (90.45%) customers who responded to the survey gave a score of 7,8,9 or 10 out of 10 (where 1 = would not recommend and 10 = would definitely recommend).

* Woolworths Mobile uses parts of Telstra's 3G and 4G network that covers more than 23 million Australians based on a total 3G and 4G network coverage of 98.8% of the Australian population of 24,127,200 (ABS, June 2016).