International Roaming Options
Discover our roaming solution
for your global travel adventures.
Keep your current number and stay connected with family and friends while you’re travelling overseas. Simply add International roaming to your existing phone plan.
If you have a Woolworths Mobile SIM Only or Phone Plan, you can choose one of our Roaming Add-on options while you’re overseas. By adding international roaming to your plan, you’ll be able to make the most of your trip with online maps as well as travel and social media apps.
Pre-paid plans don’t currently offer roaming add-ons, but we’re always working on improving our features and benefits. We’ll update this page to let you know when roaming features become available for Pre-paid.
|Product||5 Day Roaming Add-on||10 Day Roaming Add-on||15 Day Roaming Add-on|
|Voice Calls||60 min||150 min||240 min|
|SMS||60 SMS||150 SMS||240 SMS|
|Validity Period||5 days||10 days||15 days|
Terms & Conditions
*Rate based on average data usage of a Facebook Messenger audio call at 333.3Kb per minute. Using a 3GB Zone 1 Data Bundle, the cost of this is 0.6 cents per minute (Source: Statistia.com, April 2015).
>> Free Family Zone Protect for 1 user, 2 devices is for eligible new and recontracting Woolworths Mobile customers from 21 Jan 19 (RRP $1.94 per month). Customer moved to Family Zone Insight at the end of 12 months period (no subscription fee) unless terminated by the subscriber, with option to subscribe to Family Zone Protect at cost at time of subscription. To maintain free Family Zone Protect for the period, the Pre-paid plan must be recharged prior to credit expiry or your Postpaid payments must be kept up to date. Customers will receive a registration email from Family Zone for Family Zone Protect within 48 hours of activating their Woolworths Mobile service.
^ $10 credit can be used to activate on a new Woolworths Mobile plan. Not available for recharges or bill payments.
~ 1st bonus data applies when Starter Pack is activated between 26 Aug and 17 Nov 2019. 2nd recharge bonus data applies when 2nd recharge is within 120 days of activation. Bonus data amount varies by plan.
~ Monthly bonus data is available on all SIM Only and Mobile Phone Plans activated between 27 May and 17 November 2019. Bonus data amount varies by plan.
※ To maintain Data Bank, you must recharge your Pre-paid service before credit expiry or keep your payments up to date on your active Postpaid service.
† Our network covers more than 23 million Australians based on a total 3G and 4G network coverage of 98.8% of the Australian population of 24,127,200 (ABS, June 2016).
# Downloads stop when data limit is reached. Data charged in 1KB blocks.
> Based on customer responses to the question Thinking about your experience with Woolworths in relation to your pre-paid mobile/mobile plan, on a scale of 0 to 10, how likely are you to recommend Woolworths for their pre-paid mobile/mobile plan offering and service? In the August 2017 Woolworths "Voice of Customer" survey - 360 out of 398 (90.45%) customers who responded to the survey gave a score of 7,8,9 or 10 out of 10 (where 1 = would not recommend and 10 = would definitely recommend).
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