Cyber safety for kids in a mobile

FZ ONE is a game-changer in mobiles for kids. From social media and streaming videos,to gaming and surfing the web, manage their time online with its built-in parental controls.

FZ ONE Phone

New smartphone

All the smartphone features your child wants, with built-in parental controls for you . Finally... it’s the mobile both kids and parents will love. FZ ONE is the world's first fully-functioned mobile with Family Zone parental controls pre-installed.

It’s packed with cutting-edge functionality that kids demand and easy pre-installed internet safety and screen time restrictions, to give parents peace of mind while their kids are online.

Perfect back-to-school phone for kids.

Exclusive to Woolworths Mobile.

FZ ONE features

  • 5.5” HD+ screen display
  • 13MP rear camera + 5MP front camera
  • Android 8.0 Oreo operating system
  • Fingerprint unlock sensor
  • 3000mAh long-lasting battery
  • Up to 13 hours talk time on 4G network
  • 16GB ROM +2GB RAM memory
  • Facial recognition technology
  • Split-screen multi-tasking
  • Family Zone parental controls

Peace of mind for parents.

clock icon

Manage screen time

social icon

Restrict social media

padlock icon

Safe content, search and YouTube

apps icon

Limit apps and games

tamper proof icon

Tamper-proof

cloud icon

Cloud-controlled


All the features your child could want.

screen icon

Beautiful HD+ Display

camera icon

13MP Camera

fingerprint icon

Fingerprint sensor

face key icon

Facial recognition

battery icon

Long-lasting battery

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Android 8 Oreo


How Family Zone works

Set up the app

Set up FZ ONE’s in-built Family Zone App. Help manage internet safety and screen time for each child, on up to 6 devices all year… anytime, anywhere!

Manage settings

Settings for sleep, play and study times let you manage what your child can access online. Limit screen time – a little or a lot – during the day or night.

Supervise usage

You can restrict the camera, websites, apps, video, gaming, in-app purchases, social media and advertising, plus get family usage reports and alerts


The experts

Family Zone cyber experts

Get the help of 14 cyber experts for an extra cost – there’s educators, psychologists and even former cyber detectives – with timetables, advice and safety settings to keep your kids safe online.

  • ySafe Solutions
  • Dr Kristy Goodwin
  • Internet Safe Education
  • David and Katie Kobler, Protect Our Kids
  • Susan McLean, Cyber Safety Solutions
  • Martine Oglethorpe, The Modern Parent
  • Alannah, Madeline Foundation
  • Leonie Smith, The Cyber Safety Lady
  • Pete Brown, Cyber Safety Teacher
  • Cyber Safe Home Solutions
  • https://besafeonline.net.au/
  • Nicolle Embra,The Tech Mum
  • Cybersafe Families
  • Kim Maslin

Family Zone FAQs

How can I create the settings for my child’s time online?

Can I block web content by subject type?

How can I limit YouTube content?

Can I limit my child’s time on mobile games, gaming apps and websites?

How can I limit social media?

Download the Woolworths Mobile app

Monitor your usage and manage your plan on the go

Find out more

Terms and Conditions

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*Save offer available to customers who purchase a new and approved Woolworths Mobile Phone Plan with a Samsung Galaxy S20 Ultra from 1 to 15 July 2020 11:59pm AEST. Discount shall be applied to the Handset Payment Plan ("HPP") in equal monthly instalments across the term of the HPP while on an eligible Mobile Phone Plan. If the HPP is terminated early prior to the expiration of its term, then any discounts that were not applied prior to termination shall be forfeited. Certain applications may require supporting documents to prove eligibility for this offer - if applicable, these documents must be provided within 5 days of request. New and individual customers only. Bonus Galaxy Buds+ will be included for all approved Samsung Galaxy S20, S20+ and S20 Ultra orders between 1 to 31 July 11:59pm AEST. Available while stocks last.

##Offer available to customers who purchase a new and approved Woolworths Mobile Phone Plan with a Samsung Galaxy A31 before 15 July 2020 11:59pm AEST. Discount shall be applied to the Handset Payment Plan ("HPP") in equal monthly instalments across the term of the HPP, while on an eligible Mobile Phone Plan. If the HPP is terminated early prior to the expiration of its term, then any discounts that were not applied prior to termination shall be forfeited. Certain applications may require supporting documents to prove eligibility for this offer - if applicable, these documents must be provided within 5 days of request. Total minimum cost of Mobile Phone Plan includes non-discounted handset price. New and individual customers only.

>Activate or recharge on a $30 plan between 1 July and 31 July 2020 11:59pm AEST to receive a 10GB bonus in databank. One bonus per customer. Applicable for new and existing services.

<Save offer available to customers who purchase a new and approved Woolworths Mobile Phone Plan with a Samsung Galaxy Note10+1 to 31 July 2020 or while stocks last. Discount shall be applied to the Handset Payment Plan ("HPP") in equal monthly instalments across the term of the HPP, while on an eligible Mobile Phone Plan. If the HPP is terminated early prior to the expiration of its term, then any discounts that were not applied prior to termination shall be forfeited. Certain applications may require supporting documents to prove eligibility for this offer - if applicable, these documents must be provided within 5 days of request. Total minimum cost of Mobile Phone Plan includes non-discounted handset price. New and individual customers only. Not to be used in conjunction with any other offer.

Bonus Bose SoundLink® around-ear wireless headphones II available for approved customers who purchase an OPPO Find X2 Pro phone plan between 9 June 2020 and 13 July 2020 11:59pm AEST.

++Woolworths Mobile SIM Only Plan customers who purchased an Apple iPhone from the Apple Store via the unique link provided at the end of your order (also available on the Woolworths Mobile app) will be eligible for a 50% reduction to three monthly invoices issued by Woolworths Mobile (“Offer”).

The Offer will apply:

- within 55 days of the date of your purchase of the Apple iPhone via the unique link;
- once for each active Woolworths Mobile plan and Apple iPhone ordered (no limit to the number of Apple iPhones a customer can order via the unique link); and if no payments in arrears by you.

Woolworths Mobile Pre-paid customers who purchased an Apple iPhone through Woolworths Mobile will receive an eGiftcard within 65 days of purchase. A limit of a maximum of 1 eGiftcard per order per account applies.

Customers who purchased an Apple iPhone directly from an Apple store or through the following Apple Programs or portals are not eligible for the Offer:

- Employee Purchase Program;
- 0% Interest Financing for Apple Product; or
- Apple Store Telesales or Chat.

A$7.99 per month after free trial. One subscription per Family Sharing group. A Family Sharing group has a maximum of six family members. Offer is good for three months after eligible device is activated. Plan automatically renews until cancelled. Restrictions and other terms apply. Apple TV+ requires a subscription.

Woolworths Points are up-to-date as at 7 days before you received this email.

+$10 plan updated from 10 to 30 day expiry. To cancel your plan prior to the 30 day expiry, please contact Customer Care on Live Chat. 

1 Please visit mobile.woolworths.com.au/offers/10-off-your-shop for applicable terms & conditions, including criteria of eligibility. This offer is limited to one transaction per customer & up to a value of eligible purchases of $500 in a single transaction (& therefore obtains the maximum saving of $50). Eligible customers must link their Woolworths Rewards account to their Woolworths Mobile account. The 10% off offer will only apply to the first shop made during the Offer Period set out in the Terms and Conditions. 

>> Free Family Zone Protect for 1 user, 2 devices is for eligible new and recontracting Woolworths Mobile customers from 21 Jan 19 (RRP $1.94 per month). Customer moved to Family Zone Insight at the end of 12 months period (no subscription fee) unless terminated by the subscriber, with option to subscribe to Family Zone Protect at cost at time of subscription. To maintain free Family Zone Protect for the period, the Pre-paid plan must be recharged prior to credit expiry or your Postpaid payments must be kept up to date. Customers will receive a registration email from Family Zone for Family Zone Protect within 48 hours of activating their Woolworths Mobile service.

^ To maintain Data Bank you must recharge your Pre-paid service before credit expiry on same or higher value plan or keep your payments up to date on your active Postpaid service. Not available on long expiry plans including the $60 and $150 plan.

~ Monthly bonus data is available on all SIM Only and Mobile Phone Plans activated between 27 May and 31 October 2020. Bonus data amount varies by plan.

† Bonus 10GB data after every three months is available for customers activating or re-contracting on a SIM only or mobile phone plan between 26 August 2019 and 31 October 2020 provided payments are kept up to date. Maximum of 4 bonus holiday data can be accumulated at any given time.

** Countries you can call and text to from Australia include India, USA, UK, New Zealand, China, South Africa, South Korea, Canada, Indonesia, Hong Kong, Japan, Thailand, Sweden, Singapore, Germany, Ireland, France, Malaysia, Spain, Bangladesh, Denmark, and Vietnam.

»Activate on $20, $30, $40 and $50 pre-paid plan by 31st October 2020 and add your Team Benefits card to your Woolworths Mobile account to receive your team member bonus data. First bonus will be added within 48 hours of activation. Existing Woolworths Mobile team member users will receive offer on next recharge provided the Team Benefits card is linked on the Woolworths Mobile account. Recharge before expiry to continue to receive your bonus data on every recharge ongoing. Offer subject to change with notice. Excludes $10 pre-paid plan.

> Based on customer responses to the question Thinking about your experience with Woolworths in relation to your pre-paid mobile/mobile plan, on a scale of 0 to 10, how likely are you to recommend Woolworths for their pre-paid mobile/mobile plan offering and service? In the August 2017 Woolworths "Voice of Customer" survey - 360 out of 398 (90.45%) customers who responded to the survey gave a score of 7,8,9 or 10 out of 10 (where 1 = would not recommend and 10 = would definitely recommend).

* Woolworths Mobile uses parts of Telstra's 3G and 4G network that covers more than 23 million Australians based on a total 3G and 4G network coverage of 98.8% of the Australian population of 24,127,200 (ABS, June 2016).

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